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It's summertime and that means it's also vacation time! Are you heading out of town this month? If so, our easy and convenient online payment system gives our members a variety of ways to manage energy bills while on the go.

Our secure online payment system can help simplify your life and is available from anywhere at any time (as long as you have internet access). 

Pay your electric bill with just a few clicks. If you're new to the process or looking for some guidance, we've got you covered. Here's how to access your online member account if this is your first visit:

1. Access the member portal from the co-op's website: westflorida.coop.

2. Set up your account by selecting Create User ID on the login screen.

3. Create your Username and password & select continue.

4. Follow the rest of the set up instructions and you will be on your way.

Once you've got your account set up, log in using your account number or custom login ID you created. The member portal requires a login using your full account number (member number + the three digit member separator at the end - example: 123456001). If you have multiple accounts, you will be able to see all accounts under one login - regardless of the member separator used for the actual login.

If you use a custom login ID, you should be able to continue to access the portal unless your login ID was numeric only. If this is the case, log in using your account number and change your login ID to an alpha-numeric ID. *Note: when setting passwords for both the customer service portal and mobile app, only the following special characters are acceptable (!@#$%) as part of your password.* If you forget your password, it's easy to reset it.

Once you have an account set up, it's easy to make your monthly payment. Simply enter your payment details, and review the information carefully to ensure accuracy. WFEC's system will allow you to set up recurring recurring payments if you prefer automatic bill pay each  month.

After confirming your payment details, submit your payment. You will receive a confirmation message once it has been submitted  successfully. It's always a good idea to save or print the confirmation of your payment for your records. This can serve as proof of payment in case of discrepancies in the future.

Lastly, consider setting up reminders and alerts for future bill payments to avoid late fees.

By following these simple steps, you can easily pay your electric bill online from the comfort of your home or from the road as you travel. Not only does online bill payment save you time and hassle, it also helps you stay organized and on top of your finances. Embrace the convenience of technology and simplify your life by going digital today.

Questions about paying online? Call 800-342-7400.